Health and Medical Disclaimer
Last updated: August 10, 2026
This disclaimer applies to health-related information on storeorthozen.com and to general-use support products sold through the store.
Not Medical Advice
Information on this website, including product descriptions, articles, images, instructions, reviews, and customer-support communications, is provided for general educational and informational purposes only. It is not medical advice and is not a substitute for examination, diagnosis, treatment, or advice from a physician, physical therapist, or other qualified healthcare professional.
No Medical Claims
Unless a product is expressly identified and lawfully marketed as a medical device, OrthoZen products are general consumer support products. They are not intended to diagnose, treat, cure, or prevent a disease or medical condition. Statements about support, comfort, compression, stability, fatigue, or performance describe intended product features and do not guarantee a particular result.
Consult a Professional
Consult a qualified healthcare professional before using a brace, strap, compression product, or other wearable support if you have an injury, persistent pain, swelling, circulation problem, reduced sensation, skin condition, recent surgery, chronic medical condition, pregnancy-related concern, or uncertainty about appropriate fit or use.
Safe Use
- Read and follow the instructions supplied with the product.
- Choose the correct size and do not overtighten or use the product in a way that restricts circulation.
- Do not place the product over an open wound or actively infected or severely irritated skin.
- Stop using the product and seek professional advice if you experience increased pain, numbness, tingling, discoloration, unusual swelling, loss of sensation, rash, or other adverse symptoms.
- Keep the product away from children when unsupervised and inspect it for damage before use.
Emergencies
This website does not provide emergency medical services. For severe or sudden symptoms, a serious injury, breathing difficulty, loss of circulation, or another emergency, contact local emergency services immediately.
Individual Results
Comfort, fit, support, and performance vary by individual, activity, and proper use. Reviews and testimonials reflect individual experiences and do not guarantee that another customer will obtain the same result.
No Professional Relationship
Using the website, purchasing a product, or communicating with customer support does not create a physician-patient or other healthcare-professional relationship.
Contact
Questions about a product order may be sent to support@storeorthozen.com. Questions about symptoms, injury, diagnosis, or treatment should be directed to a qualified healthcare professional.